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What is your cancelation policy?
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Seven days notice - aside from weather conditions. We do require a Visa or Mastercard number on file to hold your reservation. However, we do not process the credit card until 24 - 48 hrs prior to your event. We want to ensure adequate weather conditions. That way, we've not charged you if we need to cancel due to inclement weather. Since we are considerate of you, we'd like the same courtesy by giving us ample notice of 7 day cancelation should you decide to cancel for any reason asisde from weather. Late cancelations will be charged in full.
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How many children can a bounce house hold?
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For a 15x15 Inflatable: 8 to 10 small children.
6 to 8 medium children. Each unit has minimum height, weight and persons per unit posted on it.
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Do you deliver?
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Yes. Our delivery fees vary. Please review our Delivery & Set Up page for further information.
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How long is the rental?
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All prices reflect our four hour rental period. If you wish to rent the unit longer, we will be happy to extend the rental time and quote you the additional cost.
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Are the bounce houses safe?
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Our bounce houses are commercial quality inflatables. Our products are made with 18oz heavy-duty fire resistant vinyl which are safe and durable.
We promote a fun & safe use of our rental equipment. At the time of delivery, we will discuss all the safety guidelines that are related to the proper use of our equipment. We are always available after the time of delivery in case you may have any questions or concerns.
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How does the inflatable unit stay inflated?
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We set up the unit and inflate the moonwalk or slide with a fully enclosed blower motor unit that must stay on the entire time that the inflatable unit is being used (unless winds exceed 20mph, then it must be shut down). The design of the blower is such that no moving parts are exposed. This is a very important safety feature that you should take into account when children are around.
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Is the rental equipment clean?
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Yes. All Action Attractions' rental equipment are thoroughly cleaned between each use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another client. This way, you are always guaranteed a unit that is safe, clean and in good working order.
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Does it need electricity?
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Yes. We will bring a 50 or 100 foot extension cord with us, so an outlet near the set up area will be needed. The unit must be setup within 100 feet of a 15 amp electrical outlet. We don't encourage setups near swimming pools.
Some units require two to three blowers so we will need access to dedicated 110 outlets per blower. If your house's electrical system can not handle the amount of amperage, we will need to set up a generator if one is available and charge you for the generator.
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What if I need a generator?
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We have a generator available when needed. There will be a $75 charge on all generators.
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Can you set up on any surface?
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Yes, our units can be set up on grass, concrete or even indoors. Please note the area must be free of rocks, sticks and other sharp objects. We do not do yard work and will not set up unless and until the area is free of debris. Please let us know what surface you would like the unit set up on when booking, this way we can have the proper anchors available.
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Who sets up the inflatable?
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We set up the bouncer or slide and take it down when we come to pick it up. Set up time varies depending on what unit you are renting. We will discuss your particular rental when you place your reservation. We ask that if you are done with the bouncer or slide please do not shut down the blower. The Moonwalk or slide unit must be inflated before it is taken down so that we can inspect and possibly do a preliminary cleaning of the unit. Pick up time is usually 20-30 minutes (40-45 min for slides and combos). * All of our delivery personnel have gone through standard criminal background checks for your safety.
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How much room do I need?
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Approximately an 18' x 20' area should be plenty of room for a bounce house, a 20' x 20' for a combo and 16' x 36' for a large slide. It is the customer's responsibility to ensure there is adequate space to set up. All of the dimensions are listed on our web site. If a site inspection is needed, you will need to notify us at the time of your reservation.
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What if it is rainy or windy?
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Action Attraction reserves the right to cancel a reservation due to heavy rains or high winds (over 20 mph). There is no penalty to the renter. We will call on the morning of your party to confirm the reservation. At that time you have the option of canceling your order. Should you decide to proceed with your order in such weather conditions, once the unit is delivered, there will be no refunds should the weather conditions consist of heavy rains or high winds.
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What are my responsibilities as the renter of the bounce house?
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A responsible adult must be assigned to supervise the children while the unit is in use. The adult must know all the safety rules and also be the enforcer of these rules. The renter is responsible for the safety of the children and the care of the equipment.
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Will you supply an attendant for my event?
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We can provide an attendant for each unit you rent. There is a $15 per hour, per attendant charge, with a minimum of 2 hours required. Please request an attendant when making the reservation so we can make the proper arrangements.
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How can I place an order?
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To book your party, you may reach us by phone at (850) 575-RENT(7368) or via e-mail at actionattraction@comcast.net. If we are not available at the time you contact us, please leave a detailed message with the following information: your name, date of event, items interested in & delivery location. We make every effort to reply all voice mail & email messages at least every hour.
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Do you collect a deposit?
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No. However, we do require a credit card number to reserve your rental. An e-mail confirmation will be sent within 48 hrs that requires your acknowledgement of your order. Credit cards are processed 24 - 48 hours prior to your event. We require 7 day notice of cancelation - aside from weather conditions. Late cancelations will be charged in FULL.
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If I need to cancel my order, is there a penalty?
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All cancellations must be received at least 7 days prior to event - aside from weather conditions. If cancellations are not received within 7 days, customer will be charged in full. Exceptions made on case-by-case basis.
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What time do you deliver and pickup?
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At the time of booking the event, we coordinate the delivery and pick up time. We make every effort to ensure our customers are fully satisfied with our rentals. We are flexible with our rental terms, however any special arrangements must be communicated and confirmed by Action Attraction at least 48 hours in advance.
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What type of payments do you accept?
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We accept cash, money order, Visa or Mastercard. For your security, all credit cards will need to be presented and verified at the time of delivery. A form of ID is required for all rental equipment.
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Do you have insurance?
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YES! Action Attraction is fully licensed and insured. We do public and school functions and upon request, we will provide a certificate of liablity insurance naming your event as additional insured.
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What is a yard sign?
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A yard sign-often referred to as a "yard card" or "lawn card"-is a fun new way to celebrate a special event, such as a baby's arrival, birthday party or other occasion. It is a creative complement or alternative to sending flowers or finding a gift and card. These signs are placed in the recipient's yard, remain for 3-7 days and are then removed by Sweet Greetings. The yard signs or lawn signs come with a personalized plaque and congratulations note for the recipient to keep.
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What is included in a yard sign package?
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The yard sign package includes your choice of several beautifully designed yard signs to celebrate life's special events. The yard signs are between approx. 4 feet and 7 feet tall and come with a personalized card with a message of your choice.
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Can I personalize my yard sign?
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You can include a variety of sayings on your personalized plaque. We also have several unlisted phrases. Call for more ideas - the words simply need to be limited to fit properly on the space.
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What are your prices?
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The prices for a yard sign package varies based on the sign and duration of stay. Also, if the recipient's address is outside of our delivery areas, a trip fee may be incurred.
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How and when do I pay for a yard sign?
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Payment is required prior to display set up. Payments can be made by Visa or Mastercard.
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When should I reserve the yard sign?
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The yard signs are booked quickly and we would encourage you to reserve them as soon as possible when you know an upcoming event. Once we have your reservation, we will confirm availability. Once availability is confirmed, payment will secure your reservation.
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Do you offer gift certificates?
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Yes! Gift certificates are available and are a perfect gift for the expecting couple. Gift certificates can be mailed to either the purchaser's address, or expecting parents. Please call 850-575-7368 to purchase a gift certificate.
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Do you have yard signs for siblings?
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Our sibling stars add the perfect touch and are placed next to the larger sign. The sibling enjoys being recognized as well on the special occasion.
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What is your delivery area?
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We deliver in Tallahassee, Crawfordville, Wakulla, Havana. We deliver within approximately 50 mile radius of Tallahassee. To see if we deliver to your area and what the delivery fee would be call 850-575-7368.
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When do you pick up the yard sign?
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Our associates pick up the lawn cards either on the day the rental expires or, due to special circumstances, within 2 days after scheduled pickup date.
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Do you deliver in bad weather?
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The yard signs are made of strong plastic material so they are weather-proof from rain. If there are severe weather watches or warnings posted, we will not deliver. In the case that we do not deliver, we will notify the customer to set up alternative arrangements.
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How do you display the yard signs?
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The lawn signs are put into the ground with metal stakes. Our associates are careful to leave the yard in proper condition after the yard sign is removed.
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Can I move the yard sign?
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We ask that you do not move the lawn signs but rather call us and we will do it. A delivery fee may apply for each time that we have to come out and move the sign. If you have special instructions on where to place the yard sign please notify us when you are making the reservation.
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Can I change the delivery address or delivery date?
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We ask that if you need to change your address or delivery date that you contact us at 850-575-7368 or Contact us at least 24 hours prior to the scheduled delivery.
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What is your refund policy for yard signs?
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A full refund will be given under the following conditions:- The order is cancelled 48 hours or more in advance.
- The yard sign cannot be set up due to inclement weather.
Refunds will not be given under the following circumstances:- If we are provided an incorrect address at time of purchase, our associates will not be able to properly deliver the sign. Please make sure you have correct address when booking your lawn sign.
- If the resident or gift recipient stops us from setting up display.
- If the resident or gift recipient requests the lawn sign be taken down.
- If a gated community will not allow us access to set up the yard card. If your yard sign recipient lives in a gated community, please make arrangements for us to have access to recipient's home.
- The resident/gift recipient has a dog on premises that prevents our associates from setting up yard sign.
- The resident/gift recipient is "out of town" or away on delivery day and does not get to see display. If you learn that your recipient will not be home on scheduled delivery date, we will gladly reschedule or cancel order, but we need at least 24 hour notice for either.
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